Terms of Service

Effective date: Sep 5, 2026
Last updated: Sep 5, 2026
Operator: Konjo, an unincorporated project operated by Galen Jauss (no incorporated company yet)
Contact: galen@getkonjo.com

These Terms of Service (“Terms”) govern your use of Konjo (formerly “Mojo Martial Arts”) — the Konjo app for students and instructors, Konjo Studio for dojo owners and staff, and the Konjo website. Konjo is a multi-style martial arts platform. These Terms work together with our Privacy Policy, which is part of this agreement.

Read these first: Konjo is provided as is, with no warranty for technique correctness, rank verification, or training outcomes. Martial arts training carries physical risk, and you assume that risk when you use Konjo’s content (Section 11). Your dojo — not Konjo — is responsible for its own members, its own records, and the money it charges them (Sections 9 and 13). Our liability is capped (Section 18). California law governs (Section 23).

1. Acceptance of these terms

When you create a Konjo account, you must check a box labeled “I have read and agree to the Terms of Service and Privacy Policy.” By checking that box, signing in, or continuing to use Konjo, you confirm that you have read these Terms, that you agree to them, and that you have the legal capacity to enter into this agreement. We record the date and version of the Terms you accepted on your user row. If you accept on behalf of an organization — a dojo, for example — you confirm that you have authority to bind it. If you do not agree, do not check the box, and stop using Konjo.

2. Definitions

Konjo app — the Konjo application for iOS, Android, and the web, used by students and instructors.
Konjo Studio — the web dashboard used by dojo owners and their staff to run a school.
Konjo — both of the above, the Konjo website, and the services behind them, unless a section says otherwise.
Dojo — a martial arts school with an account on Konjo. Any school of any style; the word carries no requirement of tradition or affiliation.
Owner — the person who signs a Dojo up for Konjo Studio and is responsible for it. Where a Dojo has more than one authorized owner or administrator, each of them is bound by the Owner obligations in Section 9.
Staff — anyone the Owner gives access to Studio: head instructors, instructors, front-desk staff, administrators.
Member — a student of a Dojo whose record lives in that Dojo’s Konjo Studio account, whether or not they have their own Konjo login.
Guardian — an adult who manages a child’s profile at a Dojo, as described in Section 5.
Your Content — what you upload or create in Konjo. See Section 6.

3. Eligibility

You may use Konjo only if you are at least 13 years old; you have not been suspended or banned from Konjo before; using Konjo does not break the law where you live; and you are using it in good faith to train, teach, or run a school. The signup form asks for a date of birth and refuses to submit below 13, and the server enforces the same floor. If we learn a login belongs to someone under 13, we delete it.

If you are between 13 and the age of majority where you live, you confirm that a parent or guardian has read these Terms and agrees to your use of Konjo.

Konjo Assistant is restricted to Staff aged 18 or over and has its own supplemental terms (Section 15).

Children under 13 are represented on Konjo only as guardian-managed child profiles, which cannot sign in. See Section 5.

4. Your account

Provide accurate information and keep it current. Your name, dojo, age group, and rank affect what other people see and which coaching audiences you can reach, so false or misleading information may be corrected, removed, or grounds for suspension. Each person may keep one account. Do not create an account for another real adult without their permission, and do not share your credentials. You are responsible for protecting your password and for what happens under your account; if you suspect someone else has access, change your password and email galen@getkonjo.com.

When you ask a dojo to verify you, you make claims that an instructor or administrator there will review. You agree that the rank you claim is one you actually hold, that the role you claim reflects your real status at that school, and that you have or are honestly seeking a relationship with that school. We may reverse a claim, change a rank, or remove a role at the request of a verified head instructor or administrator at that dojo. False claims may be grounds for suspension.

5. Guardians and child profiles

A Guardian, or Staff acting for a Dojo, may create a profile for a child so that the child can be enrolled, booked into classes, marked present, tested, and billed. A child profile has no password and no reachable email address; nobody can sign in as the child, and Konjo refuses a managed session.

If you create or manage a child’s profile, you confirm that you are that child’s parent or legal guardian, or that you have that person’s authority to act. You are responsible for what you enter about the child and for keeping it accurate.

A Guardian may review the child’s record, correct it, ask the Dojo to delete it, sign or decline waivers on the child’s behalf, and control who else has guardian access. Konjo will act on a Guardian’s request directly if their Dojo does not.

When a child turns 13, a Guardian may hand the account over. Konjo checks the recorded date of birth, replaces the placeholder address with the teenager’s own email, and invites them to set a password. From that point the account is theirs and these Terms apply to them directly.

6. Your content and the license you grant us

6.1 You own your content

You keep ownership of the photos, videos, posts, comments, captions, session notes, reflections, coaching feedback, class plans, curriculum material, and anything else you upload or create in Konjo (“Your Content”).

6.2 License to operate Konjo

So we can run Konjo, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transcode, cache, transmit, display, reformat, and create thumbnails of Your Content, for the purpose of operating Konjo and showing it to the audiences you choose. This includes delivering it through our service providers; the current list is in our Privacy Policy. The license lasts only as long as we are storing or displaying the content. It ends when you delete the content or your account, except that copies may remain in encrypted backups until those roll off under our provider’s retention policy, and except where the law requires us to keep something.

This license does not let us use Your Content for advertising, sell it, license it for marketing, or train machine learning models for any third party. We do not train machine learning models on user content. If that ever changes, we will give notice and offer reasonable controls consistent with applicable law. Konjo Assistant sends records to a language model to answer a Staff question, with prompt training disabled — that is described in Section 15 and in the Privacy Policy, and it is not model training.

6.3 Visibility you control

Your Content is shown only to the audiences the product’s visibility model allows. Posts can be scoped to the whole feed or to a group; training sessions follow your training-visibility setting, which defaults to private; coaching feedback is bounded by the audience on the request; verification details are shown only to head instructors and administrators at the dojo you claimed. The Privacy Policy describes this in more detail.

6.4 What you promise about your content

By uploading anything, you represent and warrant that:

You created it, or you have every right and permission needed to upload and share it.
You have permission from anyone identifiable in it by face, voice, name, or context.
For any minor shown, you have the consent of that minor’s parent or legal guardian, and the content is appropriate, safety-conscious, and unmistakably about training.
It infringes nobody’s copyright, trademark, publicity right, or privacy right, and does not break Section 7 or Section 8.

7. Acceptable use

You agree not to use Konjo to:

Harass, threaten, dox, stalk, or impersonate anyone.
Post content that is hateful, discriminatory, sexually explicit, sexually suggestive about minors, gratuitously violent, or that promotes self-harm.
Post material unrelated to martial arts that would degrade the community feed — spam, off-topic advertising, link farms.
Post copyrighted material you do not own, such as commercial instructional footage, music, or broadcast video, without permission.
Post content showing a minor without the consent of that minor’s parent or guardian, or keep it up after a parent or guardian objects. We will remove it on request and will not ask them to prove the relationship.
Mislead anyone about your rank, role, dojo affiliation, or credentials.
Enter, upload, or look up a person’s record without the right to do so.
Use Staff access, kiosk access, or an owner’s account to read records you have no business reason to read, or to keep access after your role at a dojo ends.
Send messages through Konjo to people who have not agreed to hear from you, or in a way that breaks anti-spam or text-messaging law.
Probe, scan, scrape, or test Konjo’s infrastructure outside a coordinated disclosure process.
Reverse-engineer Konjo, except to the limited extent applicable law expressly allows.
Interfere with Konjo’s operation — overloading endpoints, abusing rate limits, defeating access controls, or reusing a signing, kiosk, unsubscribe, or wallet token you were not given.
Use bots, scrapers, or automated tools without our written permission, or use a dojo’s API keys and webhooks for anything other than that dojo’s own operations.
Use Konjo to build a competing product or to extract a substantial part of its database.
Use Konjo in violation of any law, including export controls.

We may remove content and suspend or terminate accounts that break these rules. Serious violations — child sexual abuse material, threats of violence, doxxing — will be reported to the relevant authorities.

8. Coaching feedback rules

Coaching feedback must be constructive and respectful. Critique should be specific, actionable, and aimed at improvement. Use the structured fields — strength, focus area, next step — as intended; do not use them to mock or harass. Do not give medically irresponsible advice, such as telling someone to keep training on a known injury; defer to in-person instructors and licensed medical professionals. Do not present yourself as more credentialed than you are; the audience and rank gates exist for a reason. Do not use coaching feedback to push someone into private contact, off-platform sales, or recruitment unless they clearly invited it. We may remove feedback that breaks these rules and may revoke someone’s ability to give feedback for repeated violations.

9. If you run a dojo on Konjo

This section applies to Owners and Staff. It is the core of the deal: your dojo is responsible for its members’ data and its relationship with them; Konjo provides the software.

By entering a Member’s information into Konjo Studio, you confirm and agree that:

You have the right to hold it. You have a lawful basis and, where required, the consent needed to record and store each Member’s information, including a child’s. You have told your Members how you use their data, as your own privacy obligations require. Our Privacy Policy describes what Konjo does with it and is available for you to point them to; it does not replace whatever notice you owe them.
You are the controller. For member records, your dojo decides what is collected, who may see it, and how long it is kept. Konjo processes it on your instructions, under our Privacy Policy. Where the law calls Konjo a service provider or processor, we act only as one for those records.
Accuracy is yours. Ranks, attendance, membership status, notes, incident reports, and money records are your entries. Keep them accurate and correct them when a Member says they are wrong.
Staff access is yours to manage. You choose who gets Studio access and what role they hold. Remove access promptly when someone leaves. You are responsible for what your Staff do with the access you gave them, including on a shared kiosk device.
Consent and waivers are yours. You are responsible for obtaining each Member’s or Guardian’s agreement to your own waivers, policies, media releases, and charges. Konjo records a signature; it does not decide whether a waiver is enforceable where you operate.
Communications are yours. Email and text messages sent through Konjo go out on your behalf and identify your school. You are responsible for having permission to contact each recipient and for complying with anti-spam and text-messaging law where you and they are. Konjo enforces unsubscribes, STOP replies, and suppression lists across the platform; do not try to work around them.
Money is between you and your Member. You set your prices, your refund policy, and your cancellation terms, and you handle refunds and disputes with your Members. See Section 13.
Minors are yours to handle correctly. You are responsible for confirming that the adult managing a child’s profile has the right to do so, and for any consent your local law requires for a minor’s record.
Integrations you turn on are yours. If you register a webhook endpoint or issue an API key, you are responsible for what the receiving system does with the data Konjo sends it.
You will not use Konjo to hold data you should not have — records of people who are not connected to your school, information collected for another purpose, or anything a Member has told you to delete.

If you break this section, we may suspend the dojo’s access. We will tell you why and give you a chance to fix it, except where the problem is urgent, unlawful, or unsafe.

10. Rank verification disclaimer

Konjo provides a workflow for students to claim a dojo, role, or rank, and for head instructors and administrators at that dojo to approve, reject, or revise the claim. Konjo facilitates this. It does not certify, guarantee, or warrant any rank, instructor credential, technique, or piece of training advice. “Verified” means a head instructor or administrator at the claimed dojo approved the claim. It is not an independent certification by Konjo. We do not vet dojos, instructors, or curricula beyond setting the software up so they can use it, and a verified rank does not by itself prove anyone is competent to fight, compete, or teach. If you rely on someone’s rank, role, or coaching feedback, you do so at your own risk.

11. Martial arts content disclaimer and assumption of risk

Read this section carefully. It limits our liability for physical injury.

Konjo contains curriculum references, technique descriptions, philosophy items, class plans, and instructional video. This material is for reference only. It is not a substitute for in-person training under a qualified instructor. Do not attempt techniques you have not been taught in person, especially throws, joint locks, weapons forms, sparring drills, and breakfalls. Train in a safe space, with proper supervision, equipment, and warm-up. Stop and seek medical attention if you have pain, dizziness, or symptoms beyond ordinary training fatigue. Children should not train from Konjo’s content without direct adult instructor supervision.

You expressly assume all risk of personal injury, illness, or death arising out of your use of, or reliance on, any content in Konjo, including technique descriptions, videos, coaching feedback, class plans, curriculum references, and user-generated content. You release Konjo and its operator from claims for physical injury arising from ordinary negligence, to the fullest extent permitted by law. This release does not apply to gross negligence or willful misconduct, which cannot be waived under California Civil Code § 1668.

Konjo is not a party to the training relationship between a dojo and its students, does not supervise classes, and is not responsible for what happens on a dojo’s floor.

12. Subscriptions, cancellation, and Guided Launch

This section applies to a Dojo that subscribes to Konjo Studio. The Konjo app is free for students and instructors.

How it is billed. A subscription covers one location and renews on the schedule you chose — monthly, or annually if you prefer to prepay. Your price is the one in your order form. Our pricing model — one flat price per location, everything included — is described on our website.

No minimum term. There is no contract length, no required notice period on top of the period you already paid for, and no cancellation fee.

Canceling. You can cancel in the product at any time before your next renewal. Your service continues through the period you have already paid for and then stops. Turning off renewal on an annual plan works the same way: you keep the service through the prepaid year.

Refunds. Because you can cancel before any renewal and keep the service you paid for, we do not refund a period that has already started and been partly used, except where the law where you live requires a refund. If we cancel or materially reduce the service ourselves during a period you paid for, we will refund the unused part of that period. If you believe you were charged in error, email us and we will look at it honestly.

Price changes. We will give at least 30 days’ notice by email before a price change takes effect for you, and it will only apply from your next renewal. If you do not want the new price, cancel before that renewal.

Guided Launch. Guided Launch is a separate implementation service, not part of the subscription. It is a person-to-person engagement to move your school onto Konjo: discovery, data preflight, import and configuration, owner and staff training, an instructor floor-readiness drill, a go-live check, and follow-up reviews. Scope, responsibilities, target go-live date, fees, and refund terms are set out in an order form you sign before it starts, and that order form controls if it conflicts with this section. The reservation portion is refundable until your kickoff begins; after that it is earned by the work done. If we cannot deliver a configured account that meets the agreed acceptance checklist, we refund the reservation. If we cause a delay, subscription billing waits for go-live; if you do, the order form’s delay terms apply.

Trials and offers. If we give you a trial, a founding-dojo rate, or another offer, its terms are what we described when you took it. Unless we said otherwise, a trial converts to a paid subscription only if you choose to continue.

13. Payments through Stripe

Konjo uses Stripe Connect. Each Dojo connects its own Stripe account.

The Dojo is the merchant of record for what its Members pay it. Konjo is not a party to that transaction, does not hold those funds, and does not decide those prices.
Stripe’s terms apply. Connecting an account means agreeing to Stripe’s connected account agreement, and paying through Konjo means your payment is handled under Stripe’s terms and privacy policy. Stripe decides whether it will serve a given account and may hold, review, or reverse a payment under its own rules.
Card numbers do not reach Konjo. Cards are entered directly into Stripe’s own form. We store the brand, the last four digits, the expiry, and Stripe’s tokens, so the product can show you which card is on file.
Refunds and disputes between a Member and a Dojo are the Dojo’s to settle. If you are a Member with a billing question, contact your Dojo. If you are an Owner, you are responsible for your refund policy, your chargebacks, and your Stripe balance. Konjo can help you find the record; it cannot decide the outcome.
Fees. Stripe charges its own processing fees to the Dojo. Konjo’s own fees, if any, are the ones stated on our website and in your order form.
Taxes on what a Dojo charges its Members are the Dojo’s responsibility.

14. Your data and leaving Konjo

Members. You can delete your Konjo account at any time from Settings → Account → Delete Account. That removes your login and the content you created. It does not remove the business records your Dojo keeps about your membership — attendance, rank history, signed waivers, invoices — because those belong to your Dojo. Ask them, or ask us and we will pass it on.

Dojos. Your records are yours. During your paid service and for 30 days after it ends, you can export CSV files of your people, family links, memberships, attendance, ranks and progress, invoices, and payment records, and you can download your media using the instructions we provide. Payment-processor tokens and third-party credentials are not portable — they stay with Stripe and the other providers. After that window we delete or de-identify your data, except where a legal, tax, fraud-prevention, backup-cycle, or security requirement described in the Privacy Policy applies. If you need longer, ask before the window closes and we will work with you.

We will not hold your data hostage. Export works while you are a customer, not only when you leave.

15. Konjo Assistant

Konjo Studio includes an optional AI documentation assistant for authorized Staff aged 18 or over. Using it means accepting the Konjo Assistant Terms, published at studio.getkonjo.com/legal/ai-terms, which supplement these Terms and control if they conflict on the Assistant’s operation.

In short: the Assistant sees only records the signed-in Staff member is already allowed to see; it runs through Vercel AI Gateway with a zero-data-retention route requested first and prompt training disabled; AI output can be wrong, and a person must review and confirm every proposed change before it is saved; it cannot touch payroll, payments, roles, deletions, or the submission, severity, or closure of an incident report; and it must not be used for emergencies or medical decisions. Confirmed changes are audited with their author.

16. Reporting and enforcement

If you find content or behavior that breaks these Terms, report it in the app or email galen@getkonjo.com with a link or screenshot, a short description of the problem, and how to reach you. We aim to triage reports within a few business days. Depending on severity we may remove the content, warn the person, suspend the account, or terminate it.

We do not pre-screen content before it is posted. We rely on reports and our own judgment. We are not obliged to remove content even when it is reported, and a decision not to remove something is not an endorsement of it.

17. DMCA copyright policy

If you believe content in Konjo infringes your copyright, send a written notice to galen@getkonjo.com with the subject line “DMCA Notice,” including:

Your physical or electronic signature.
The copyrighted work you say is infringed.
The material you say is infringing, with enough detail — URL, screenshot, username, post identifier — for us to find it.
Your contact information.
A statement that you believe in good faith the use is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that your information is accurate and that you are the owner or authorized to act for the owner.

We will review it and, if appropriate, remove or disable the material and notify whoever posted it. Repeat infringers lose their accounts. If you believe your content was removed in error, you may send a counter-notice with the elements required by 17 U.S.C. § 512(g)(3). False notices can carry legal consequences under the DMCA.

We are in the process of registering a DMCA designated agent with the U.S. Copyright Office. Until that is complete, send notices to the email above and we will respond promptly.

18. Disclaimers and limitation of liability

18.1 Disclaimers

Konjo and all content in it are provided “as is” and “as available.” To the fullest extent permitted by law, Konjo disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that Konjo will be uninterrupted, timely, secure, or error-free; that any content, rank, credential, technique demonstration, coaching feedback, report figure, or AI-generated draft is accurate, complete, or right for you; or that defects will be fixed on any particular timeline. Konjo is a record-keeping and communication tool. It is not accounting, tax, legal, medical, employment, or safety advice, and it does not replace your own professional advisers or your own judgment about your school.

18.2 Limitation of liability

To the fullest extent permitted by law:

Konjo will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, loss of goodwill, personal injury, or emotional distress, arising out of or related to your use of Konjo, even if we were advised that such damages were possible.
Our total cumulative liability arising out of or relating to Konjo or these Terms will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the liability, or (b) two hundred fifty United States dollars.

If a court finds that cap unenforceable where you live, our liability will be limited to the smallest amount that jurisdiction permits. These limits apply whatever the legal theory. Some places do not allow the exclusion of certain warranties or the limitation of certain damages; there, our liability is limited to the maximum the law allows.

Nothing in these Terms limits liability for gross negligence, willful misconduct, fraud, or anything that cannot be limited under applicable law.

19. Indemnification

You agree to defend, indemnify, and hold harmless Konjo and its operator (currently Galen Jauss) from any third-party claim, liability, loss, damage, or expense, including reasonable attorneys’ fees, arising out of or related to:

your use of Konjo;
your violation of these Terms;
your violation of any law or third-party right (including copyright, privacy, and publicity rights);
any content you upload (including content involving minors uploaded without consent); and
if you are an Owner or Staff, your handling of Member data, communications, waivers, or money under Section 9.

This does not apply to the extent the claim arises from our gross negligence, willful misconduct, or breach of these Terms. Your obligation is proportionate to your share of responsibility for the claim. We will give you prompt written notice of any claim covered by this section, let you control the defense with counsel of your reasonable choosing subject to our reasonable approval, and not settle in a way that imposes obligations on you without your written consent.

20. Termination and account deletion

You can delete your account at any time from Settings → Account → Delete Account. You type your account email to confirm, and the account and the cascading records described in our Privacy Policy are deleted. You cannot get it back. You can also simply stop using Konjo. We do not auto-delete inactive accounts.

A Dojo can cancel its subscription as described in Section 12. Section 14 covers what happens to its data.

We may suspend or terminate access if we believe you have broken these Terms or the law; if your conduct creates risk or legal exposure for us, other users, or third parties; if we are required to by law or court order; or if we discontinue Konjo or a feature you rely on. Except for emergency suspensions involving safety, illegality, or immediate risk to others, we will email you before terminating for cause and give you 14 days to respond or fix the problem. You can appeal by replying to that email; we will review and respond within 30 days.

If we discontinue Konjo entirely, we will give paying Dojos at least 90 days’ notice, keep exports working through that period, and refund the unused part of any period already paid.

Sections 6 (for content already lawfully shared), 9, 10, 11, 13, 14, 17, 18, 19, 23, and 24 survive termination.

21. Beta status

Konjo is still distributed through Apple’s TestFlight program and other beta channels. As a beta product, features may change, break, or be removed without notice; data loss can happen, so do not keep your only copy of important footage here; and reliability and polish will improve over time. Please report problems to galen@getkonjo.com. If you receive a TestFlight build, Apple’s TestFlight terms also apply to you. This section will be removed when the product leaves beta.

22. Changes to these Terms

We may update these Terms as Konjo evolves. A material change means a change to what you agree to: what you may do on Konjo, what we owe you, how the money works, or how a dispute is settled. When one happens we will:

update the effective and last-updated dates;
show a notice the next time you open the app;
send a push notification if you have them turned on; and
email the address on your account.

Owners get an email as well, because a change may affect what they must tell their own Members. If you keep using Konjo after a material change takes effect, you accept the updated Terms; if you do not agree, stop using Konjo and, if you want, delete your account or cancel your subscription. Smaller edits may be made without notice; the version at this URL is always the current one. Past versions are available on request.

23. Governing law and dispute resolution

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any dispute that is not resolved informally, you and Konjo agree to try in good faith to settle it by email at galen@getkonjo.com for at least 30 days before filing anything formal. If that fails, the dispute will be brought only in the state or federal courts in California, and both of us consent to jurisdiction and venue there. If you are a consumer and the law where you live gives you the right to bring proceedings in your local courts under your local law, this section does not take that away.

24. General provisions

These Terms and the Privacy Policy are the entire agreement between you and Konjo about Konjo, and they replace earlier agreements on the same subject — except that a signed Guided Launch order form or a signed subscription order form controls where it conflicts with these Terms on its own subject matter. If any provision is unenforceable, the rest stays in force. Not enforcing something once does not waive our right to enforce it later. You may not assign these Terms without our written consent; we may assign them in a merger, acquisition, reorganization, sale of substantially all assets, or to the entity that takes over Konjo’s operation, including when Konjo incorporates. These Terms do not create an employment, agency, partnership, or joint-venture relationship. We are not liable for delays or failures caused by events beyond our reasonable control, including network outages, natural disasters, acts of government, or failures at a service provider such as Supabase, Stripe, Mux, Brevo, Vercel, or Apple. Headings are for convenience. If these Terms are translated, the English version controls.

25. Contact

For questions about these Terms, or to send a notice required under them:

Email: galen@getkonjo.com
Operator: Konjo, an unincorporated project operated by Galen Jauss

We usually reply within a few business days.