Switching

You send exports. We build the school.

Moving software is the reason owners stay somewhere they dislike. So Konjo does the move. You send what your current system will give you. A founder builds your dojo inside Konjo. You read every part of it before a single student is invited.

Book a demoSee how pricing works
No downtimeYour current software runs until you say stop
You approveEvery section, before a student is invited
Quoted firstGuided Launch, priced before you commit
The shape of it

Five steps, and you approve the middle one.

Nothing here happens to you in the background. Every step ends with something you can read. The move itself is Guided Launch: a required one-time service, charged separately from your monthly price and quoted before you commit.

  1. You send what you have

    Exports, your waiver, your schedule, your plans, your curriculum.

  2. We build your school

    Set up from your files, section by section, in your own account.

  3. You review and approve

    Section by section, with one round of corrections included.

  4. Launch day

    Invitations go out, billing is connected, instructors run a drill.

  5. Reviews at 14, 30 and 90 days

    Three short calls to fix whatever is not sticking yet.

Step one

What you send

Five things, and none of them have to be tidy. Send the export your current software produces and the documents you already keep.

The export from your current software

Whatever it will give you: people, households, memberships, ranks, attendance. Send the files exactly as they come out. Nothing needs renaming or reformatting first.

Your waiver

The document your members sign today, as a file or a link. It becomes a template in Konjo that a parent can sign from an email.

Your class schedule

The class times you actually run, who teaches them, and who each class is for. A photo of the whiteboard is fine.

Your membership plans

What you sell, what it costs, and the rules around it — a pause, a family discount, a term that ends.

Your curriculum

The requirements for each rank, in whatever shape they are in now: a binder, a slide deck, a folder of videos, a page on your old site.

Before anything is built, we read your file

We check your export against what the import needs, and you get one list of things to fix: duplicate people, missing email addresses, ranks that do not match a ladder, merged cells, formulas instead of values. One list, once — not a stream of questions over three weeks.

Step two

What we build

Your school is set up in seven sections. They are the same seven for every dojo, so there is a fixed list to read rather than an empty account to fill in. The standard build covers your programs, your plans, your class times, one waiver and your curriculum. A school with several source systems, or years of payment records that exist only on paper, is quoted on top of that.

  1. Your school, and how you keep people safe

    The name, address, time zone and art you teach, plus the emergency contact, the person who takes incident reports, and your waiver.

  2. Students and households

    Every student, the family they belong to, the guardian who pays and signs, contact details, and the rank each person holds.

  3. Programs, memberships and the schedule

    The programs you teach, the plans you sell, and every recurring class time with the instructor who takes it.

  4. Staff and roles

    Your instructors and desk staff, and exactly what each of them can see and do once they sign in.

  5. Curriculum

    The requirements for each rank at your dojo, and the videos and documents that go with them.

  6. Commercial settings

    Tax settings, the payment methods you accept, and the cancellation terms members are held to.

  7. A new student’s first year

    The steps a beginner goes through in their first twelve months at your dojo, in the order you want them to happen.

Your roster, built from your export: the Konjo Studio members list, showing students, their households and their ranks.Screenshot coming soon.
Step three

You review, then you approve

Nothing goes live until the owner approves the exact set of sections they read. That is enforced by the system, not by a promise. One consolidated round of corrections is included in the standard build.

You read the real thing

Each section is published to you as it will exist: your students, your class times, your plans, your curriculum. Not a sample and not a slide about what it could look like.

Anything wrong goes back

You mark a section reviewed, or you request a correction on it. A section with an open correction cannot be approved, and a corrected section comes back to you as a new version to read.

Your approval is of one exact version

Final approval is the owner’s, and it covers the exact set of sections in front of you. If any of them is rebuilt afterwards, the approval is withdrawn on its own and you approve again. Nobody can change what you already said yes to.

Step four

Launch day

One day, planned with you, with a founder on the call while it happens.

Invitations go out

Members, guardians and staff get an email that signs them in and puts them on the right roster. Nobody has to look your dojo up or type a code.

Billing is connected

Memberships and billing run on Stripe Connect and launch with your dojo. Your dojo’s own Stripe account is connected during Guided Launch, and no school is billing live on it yet.

Payouts go to you and your school is the merchant of record. Card processing is Stripe’s own rate, paid to Stripe. Konjo adds no markup and takes no cut.

Recurring billing is set up again on Stripe, and each family enters a card once. Konjo does not import saved card numbers.

A go-live check

Before the call ends you add a member, take an attendance record, and open a report, with someone watching who can fix it if it is not right.

Your instructors run a drill before they run a class

Software fails on the floor, not on the demo. So one instructor takes a phone through a full class of about twenty students and hits the five things that actually go wrong.

  • A late arrival

    Somebody walks in ten minutes into class. Check them in without stopping what you are teaching.

  • An attendance correction

    You marked the wrong student present. Fix it on the floor, and see what the record looks like afterwards.

  • An interruption

    A parent needs you mid-class. Put the phone down, come back, and carry on where the class was.

  • Weak signal

    The dojo’s corner has no bars. See what still works, and what waits until you are back on a connection.

  • A handoff

    Another instructor takes the second half. Hand the class over without losing the check-ins already taken.

They finish with a one-page reference for the floor. The launch is not finished until an instructor gets through that drill without a founder driving the screen.

Step five

After launch

Three short reviews in your first three months, because the problems that make a school give up on software show up in week six, not week one.

Day 14

Is everyone signing in? Is attendance taken every class? This is where habits either form or do not.

Day 30

A month of real billing, real check-ins and real messages. Anything that is being worked around gets fixed rather than tolerated.

Day 90

Testing, readiness and reports have had time to mean something. We look at what the data now tells you about your school that you could not see before.

After that, support carries on at the same address. What that covers is on the pricing page.

That is the whole move. Ask what it would look like for your dojo. What the call itself involves is at the foot of this page.

Book a demo
Where schools come from

Most owners arrive from one of these

Whatever your software exports, we read. In practice that is people, households, memberships, ranks and the schedule, plus attendance history when your old system will give it. If it will not export at all, tell us what it does give you and we will read that instead.

Not on the list — Mindbody, or something nobody else has heard of? Send what it gives you anyway. A Google Sheet, a QuickBooks export or a folder of signed waivers is the most common starting point of all, and it is fine.

See how Konjo compares
Questions

What owners ask before they move

How much downtime is there?
None. Your current software keeps running the whole time. Konjo is built alongside it, you read it, and you pick the day you stop using the old one. Nobody at your dojo is locked out of anything while the build is happening.
How long does the whole thing take?
About two weeks, for a school with a clean export and an owner who reads promptly — the target is go-live within 14 days of the day you send your files, unless you and Konjo write down a different date. Two things move that: how clean your export is, and how fast you get through seven sections. A messy export, several source systems or a large curriculum adds to it. You pick the launch day either way, because your current software keeps running until you say stop.
Do members have to sign the waiver again?
Yes, once. A signature is only worth keeping if the record shows exactly which document was signed and when, and that record cannot be carried across from another system. Your existing signed waivers stay yours — keep them filed. In Konjo, each household signs your waiver from an emailed link, and the signature is stored against the member from then on.
What happens to the money my members already pay me?
Their saved cards do not come across — no software can hand a stored card number to another one. Your dojo connects its own Stripe account, each family enters a card once through Stripe’s own form, and their membership picks up from there. It is the one part of switching your members will notice, so it is planned around a date you choose and a message you approve.
Does our history come with us?
People, households, memberships, ranks and the schedule come across as part of the standard scope. Attendance history comes across when your old software will export it. Rebuilding years of payment records that only exist on paper is a separate piece of work and is quoted separately, because it is real hours rather than an import.
Our data is a mess. Is that a problem?
It is normal. Before anything is built we read your export against what the import needs and send you one list of corrections — duplicates, missing emails, ranks that do not match a ladder. You fix that one list. Nobody expects a clean file from a school that has been running for fifteen years on a spreadsheet.
What if a section is wrong when we read it?
You request a correction on that section and it goes back to be rebuilt. Approval is per section, and the final approval covers the exact set you read. If any part of it is republished after you approved it, your approval is withdrawn automatically and you approve again.
Who actually does the work?
A founder, on video, with you. Not a support ticket and not a help center article. That is also why the number of schools launching at once is limited — this is a person working through your school with you, not a wizard.
Next step

Bring your dojo across.

Book a demo and bring one class list, one membership plan and a page of your curriculum. Galen replies within one business day. The call takes about 30 minutes. It runs on a sample dojo set up with ranks like yours. You will know what the move would actually involve before you commit to anything.

Book a demoAlready decided? Apply to bring your dojo

The form opens on studio.getkonjo.com. It asks about your school, takes no payment and creates no account — a person reads it and emails you to plan the launch, price included.

Konjo is one flat monthly price per location, plus Guided Launch — the one-time service that does everything on this page, quoted next to that monthly price before you commit. What each of them covers is on the pricing page.

Questions first? galen@getkonjo.com